What responsibilities does a Telehealth Coordinator have?

The role of a Telehealth Coordinator focuses significantly on the logistics and operational aspects of delivering telehealth services. This includes the development and management of telehealth programs, which involves creating systems to ensure that technology is used effectively, that services are accessible to clients, and that the programs meet the regulatory and quality standards.

In this capacity, the Telehealth Coordinator works on various tasks, such as implementing protocols for remote interactions, training staff on telehealth technology, and ensuring compliance with legal and ethical guidelines. They also assess needs and outcomes to improve telehealth offerings continually.

While scheduling appointments and conducting initial assessments are important tasks in the field of telehealth, these duties are typically handled by other professionals, such as administrative staff or clinicians. Providing direct therapy is specifically within the purview of licensed mental health professionals rather than coordinators, as they do not generally perform therapeutic services themselves.