What is the primary purpose of having a Patient Support Person (PSP) in telemental health?

The primary purpose of having a Patient Support Person (PSP) in telemental health is to assist in identifying additional resources for clients. A PSP plays a crucial role in providing support that enhances the overall therapeutic experience, by helping clients navigate their options for care and resources that are available to them, which can include educational materials, community services, or referrals to other healthcare providers.

This supportive role is essential because mental health treatment often requires a comprehensive approach that might go beyond traditional therapy. Having someone focused on helping clients access these resources can significantly improve treatment outcomes and ensure that clients receive a holistic level of care.

While other roles such as providing direct therapy, managing appointments, or conducting follow-up assessments are important in the overall healthcare system, they do not align as closely with the primary function of a PSP in the context of telemental health.