What is required of a telepresenter during client visits?

The telepresenter plays a critical role in telehealth sessions by facilitating the technical and logistical needs of the appointment. Supporting with scheduling and technology is essential for ensuring a smooth experience for both the client and the provider. This includes helping clients connect to the necessary platforms, troubleshooting any technical issues that may arise, and managing the overall flow of the session.

By focusing on these aspects, the telepresenter allows the therapist to concentrate fully on the therapeutic work without being distracted by the potential complications of technology or scheduling. This support is vital in maintaining the effectiveness and efficiency of telehealth services, ensuring that clients receive the care they need without unnecessary interruptions.

While emotional support, leading therapy discussions, and assessing client needs are also important in a therapeutic context, these responsibilities primarily fall on the licensed mental health professional conducting the therapy session, rather than the telepresenter.