What is a recommended practice for ensuring secure emails in telehealth?

Implementing two-factor authentication is a crucial recommended practice for ensuring secure emails in telehealth. This method adds an additional layer of security beyond just a password, requiring users to provide a second form of verification—such as a code sent to a mobile device or a biometric scan. This significantly reduces the risk of unauthorized access to sensitive information, which is particularly important in telehealth settings where patient confidentiality and compliance with HIPAA regulations are paramount.

While other options mention practices that could compromise security, two-factor authentication aligns with best practices for protecting electronic communications, ensuring that only authorized individuals have access to sensitive patient data. This measure not only helps in safeguarding client information but also demonstrates a commitment to maintaining the privacy and security required in telehealth services.