What does a Process Map clarify in a telehealth workflow?

A Process Map is a visual representation that outlines the steps involved in a telehealth workflow, emphasizing the interactions and responsibilities of different roles throughout the process. By clarifying the roles involved in referrals, handoffs, and follow-ups, it helps ensure that all participants in the telehealth system understand their specific functions and how they contribute to patient care. This structured overview is crucial for coordination among team members, leading to improved efficiency and better patient outcomes.

In contrast, the other options do not capture the primary purpose of a Process Map. While treatment timelines, patient demographics, and emotional responses may be important aspects of telehealth, they are not the primary focus of what a Process Map delivers. Instead, it is centered on understanding the workflow itself, particularly the clear delineation of responsibilities and communication channels among healthcare providers, which is critical for effective telehealth service delivery.