During a telemental health session, what is a recommended strategy for promoting client engagement?

Practicing active listening is a crucial strategy for promoting client engagement during a telemental health session. This approach involves fully concentrating on what the client is saying, understanding their message, responding thoughtfully, and remembering key details throughout the conversation. Active listening fosters a strong therapeutic alliance and helps clients feel valued and heard, which enhances their willingness to engage openly.

In telemental health settings, where non-verbal cues may be limited, active listening compensates by demonstrating genuine interest and understanding. It allows the clinician to provide appropriate feedback and follow-up questions that further encourage dialogue and connection.

Emphasizing active listening also builds trust and rapport, essential components for effective therapeutic outcomes, particularly in a virtual environment where clients might face additional barriers to sharing personal information. Overall, this strategy is fundamental in ensuring clients feel supported and engaged throughout their therapy.